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Intro

The agency built for transformation, in a year where everything changed.

We build the tools that kept families and communities connected to the world’s essential services.

And ultimately, redefining how those industries deliver.

We changed

How we stay healthy Kaiser Permanente
How we save for the future First Republic Bank
How we eat Thrive Market
How we help you stay in your home Fannie Mae
How we look out for each other State Farm
How we make babies Obie

Kaiser Permanente

Transforming healthcare

Empowering doctors and patients nationwide

From telehealth to vaccinations, the transformation of healthcare is one of the biggest stories of our time, and Kaiser Permanente has sprung into action as a leader. We’re designing and building KP’s new digital ecosystem, which has the potential to save countless lives.

See the case study

First Republic Bank

Transforming fintech

Building better banks

In 2020, we introduced a host of high-touch, high-tech features that elevated the experience of banking both at home and on the go. In doing so, we ensured the brand continued to deliver on its promise of offering unparalleled digital service, at scale.

Thrive Market

Transforming e-commerce

Reimagining groceries

For this major grocery retailer delivering sustainable, ethical consumer products nationwide, YML’s remit was to make a first-class user experience even better, with an emphasis on driving conversion. We designed a product strategy that increased sign-ups, first-time purchases on-site, and made ordering groceries remotely for millions.

See the case study
“YML has helped with one of our critical goals of upleveling our brand and experience.”
— James Meeks, Head of Product and UX at Thrive Market

Fannie Mae

Transforming mortgages

Helping people feel more at home

We designed and developed the new Fannie Mae app to help distressed borrowers learn about their home financing options, and most importantly, help our fellow Americans save their homes in these crazy COVID times.

“YML in 4 words: strategic, experienced and lightning fast. They are key, forward thinking partners in helping us launch a new digital channel.”
— Justina Cho, VP Digital Marketing and Technology, Fannie Mae

State Farm

Transforming insurance

Delivering confidence down every stretch of road

An award-winning, meticulously designed mobile experience; a digital product that ensures State Farm is there exactly when and where their customers need them most. Delivering the highest quality service at every turn, whether that’s an agent delivering a quote, or roadside assistance safely delivering a family home.

See the case study
“I am a believer that if a picture is worth a thousand words, than a prototype is worth a thousand meetings.”
— Vijay Yerraguntla, Vice President of Digital Experience, State Farm

Obie

Transforming reproductive health

Designing life’s most important journey

Making a baby isn’t always easy. Introducing Obie (short for ObGyn) — an app we designed, built and launched with the potential to help millions of women (and their partners) manage their fertility, get pregnant and have a baby. Obie is an ambitious brand, and we’re honored to help them take their first steps into the digital space.

“We’ve been so impressed by your team — your strong work ethic, patience and diligence.”
— Elizabeth Stafford, CEO, Obie

12 new clients

60% YoY revenue growth (3x 2019)

Albertsons
Fannie Mae
AAA
Yeti
Polestar (Volvo)
California Pizza Kitchen
Thrive Market
Omaha Steaks
Elevate
XP Investments
A Place For Mom
Welch’s

132% growth in client $ retention rate for 2020 to 2019

Impact

600m

Users impacted by
YML-built digital products

750

Features by Apple

35

Fortune 500 clients

$225b

Annual transactions
in the PayPal app

5

Startup clients have IPO’d
with billion dollar valuations

Awards

Campaign’s Female Frontier: Stephanie Wiseman
Category — Leading the Charge: Tech
Modern Retail’s Best Personalization Strategy
Winner with Thrive Market
Campaign’s 40 Over 40 Winner
Vice President of Client Strategy and Head of YML’s Atlanta Studio
Webby Honoree 3x Winner
• People's Voice Winner for Apps, Mobile, and Voice (Financial Services/Banking) • Webby Winner for Apps, Mobile, and Voice (Services & Utilities 2020) • People's Voice Winner for Apps, Mobile, and Voice (Services & Utilities 2020) State Farm
Webby Nominee for Best User Interface (Mobile, Apps, and Voice)
Universal Music Group
Webby Honoree in Health and Wellness (Websites)
Dosist
One promise: No Layoffs

On March 14th, the first day of YML’s remote work our founders committed to zero layoffs.

On March 14th, the first day of YML’s remote work our founders committed to zero layoffs.

Almost one year later they’ve kept their word.

Now, our fully remote, global team is more vibrant and committed than ever.

YML’s design practice instills in us that great solutions come through collaboration and iteration, not isolation and perfection.

AmberNechole Hart
Product Designer, Atlanta

YML’s design practice instills in us that great solutions come through collaboration and iteration, not isolation and perfection.

YML is one of those rare places where you get the sense that everyone has ended up exactly where they should be; a gifted group of people collectively driven by a combination of talent, momentum and vision.

Craig Kind
Copy and Content lead, Los Angeles

YML is one of those rare places where you get the sense that everyone has ended up exactly where they should be; a gifted group of people collectively driven by a combination of talent, momentum and vision.

It’s a privilege to solve real-life challenges and complex business problems through digital transformation.

Shanti Kurupati
Director of Engineering, Bangalore

It’s a privilege to solve real-life challenges and complex business problems through digital transformation.

The expectation is world class service, quality and technology. And we deliver.

André Augusto
Senior Product Designer, São Paulo

The expectation is world class service, quality and technology. And we deliver.

We’re in the unique position to fully immerse ourselves in a variety of industries in order to inspire change from the inside out.

Caroline Schneider
Associate Creative Director, Atlanta

We’re in the unique position to fully immerse ourselves in a variety of industries in order to inspire change from the inside out.

We build based on a cultural emphasis of autonomy and empowerment. That’s what makes YML special, even in a remote world.

Prashant Palsokar,
Director of Engineering, San Francisco

We build based on a cultural emphasis of autonomy and empowerment. That’s what makes YML special, even in a remote world.

YML has A+++ talent and a culture that checks ego at the door.

Kelly Kwak
Director of Strategy, Atlanta

YML has A+++ talent and a culture that checks ego at the door.

YML is the place to be if you love to dream, innovate, design and build products in months and not years.

Rajeev Bhanot
Head of Product, Seattle

YML is the place to be if you love to dream, innovate, design and build products in months and not years.

It’s so easy to get stuck in the ideas, but at YML we know how to move fast and make things. The proof is in the work!

Amanda Sweis
Director of Client Strategy, Chicago

It’s so easy to get stuck in the ideas, but at YML we know how to move fast and make things. The proof is in the work!

Culture

40%

BIPOC

46%

Women (15% increase YoY)

54%

Male

96%

Staff retention rate

65%

Technologists

Amplify black voices

We built an active ally-ship to support social and racial justice, and designed a package for every employee to amplify black voices.

When Covid goes away, when the economy picks up, and jobs and certainty rises once more, we will remain our clients most valuable partner, of that we’re sure. Not because we managed to adapt to the new normal, but because we chose to build it.